FAQ

Are you curious about EZ Tube’s aluminum framing system? Look no further! Our Frequently Asked Questions (FAQ) section is here to provide you with all the answers. And if you can’t find your specific question, don’t worry! Our team is just a click away and ready to assist you. Discover the limitless possibilities of aluminum frames and how they can revolutionize your business. At EZTube.com, we go above and beyond by offering custom pieces tailored to your boltless framing system. We even provide fully assembled custom frames for your convenience. Read our Articles & Blog section for inspiration. If you have a special project in mind, reach out to us and let’s discuss how we can bring your vision to life. Whether you’re a retailer, an industrial professional, or a homeowner, our top-notch service and unparalleled quality make EZTube.com the obvious choice. Read on for some of our most frequently asked questions and get ready to embark on your aluminum framing journey!

How easy is it to build something?

EZTube is the easiest framing system to use on the planet. Because of the inherent flexibility of EZTube, a vast array of possibilities can be achieved with minimal effort. Requiring little external tools to achieve assembly, EZTube is ideal for anyone looking for a cost-effective, easy-to-assemble and use construction system. All components are designed to fit nicely for fast and frustration-free assembly.

Do I need special tools?

No special tools are required. Normal hand tools such as a hammer or rubber mallet, hacksaw or cutoff saw, and a tape measure are recommended. Our system does not require bolts, screws, adhesives or welding.

Can I get help with any assembly questions?

Yes! Our customer service representatives will be glad to help you with assembly questions, design inquiries, and offer helpful tips. We will work with you on an individual basis to ensure your project is a smooth and effortless experience.

Can you make my order “ready to assemble?”

Yes, we can. If you can provide us a sketch, with dimension of your project item, we can cut all tubing and ship you a ready-to-assemble product. You can email your sketches or technical drawings to us at sales@eztube.com, or fax them to us at (570) 724-7989.

How much weight can my item support?

This is strictly dependent on your design. If you have questions regarding the structural integrity of your design, our highly qualified staff will be glad to review and assist in the development of your design. Traditionally, customers requiring more strength for their projects use our line of steel-core connectors.

Is there a minimum or maximum order size?

There is no minimum or maximum order size. All orders, no matter what size, are carefully hand-wrapped and safely bundled for protection. Special crating is available if needed.

What is the lead time for an order?

Please allow up to five business days for order processing. We strive to ship stock inventory orders within 24-48 business hours; however, larger volume orders, custom jobs of any nature, or special order items may take a longer period of time. Customers will be notified accordingly if extended wait times are to be expected.

How will my order be shipped?

EZ Tube ships via all major services including FedEx Ground, FedEx Express, UPS, USPS, and LTL Freight.

Do you offer bulk discounts?

Yes, we do! See each product page for specific information regarding bulk discounts and pricing.

Do you offer wholesale and/or distribution?

We welcome and encourage wholesalers and distributors. Read our Wholesale & Distribution page for more information.

Do you have global distributors?

Yes, we have global distributors and a robust global distribution network. Contact us today to find an EZTube distributor closest to your location!